A lasting impact starts with knowing how to get donations year-round. You might be looking for new fundraising approaches to generate revenue for your nonprofit, or you might be curious about how to start a nonprofit and gather donations for the first time. Either way, you’ll find valuable takeaways as you read on.
You’re about to explore eight simple tips for getting donations for your nonprofit. These tips come from trends across more than 12 million donations completed on the Classy fundraising platform, as well as donor sentiment insights from our ongoing third-party research.
Consider this a simple roadmap to hook new and existing donors. We’ll cover everything from how to greet donors with a smooth donation site, to how you can encourage expanded giving through recurring donations and peer-to-peer fundraising. Let’s get started.
- Tip #1: Know Your Target Audience
The first step to getting donations is to understand who your donors are. This is your opportunity to get creative about which donor segments you’re looking to target.
As you build your donation site and first donation requests, details about the audience you’re trying to resonate with will be critical. This information can become your solid foundation on which to base all other decisions.
Take time to define your ideal donors
You may already know which supporters are most interested in your cause category. If not, we’ve got you covered. Take the time to understand what defines your donor base to speak directly to them as you ask for donations.
This is especially important if you’re looking to pivot the groups you’ll target in the future. You could also take it a layer deeper by identifying individuals who have demonstrated a particular passion for your organization.
- What is the age group or generation(s) your target audience falls in?
- Which social media platforms or sources will you use to reach your target donors?
- Will you find more support locally or by targeting a nationwide audience?
- What other interests will your ideal donors hold?
- What communities would your ideal donors be members of?
- Tip #2: Choose the Right Technology
Before you invite donors to contribute to your cause, ensure you’re offering a seamless giving experience. Your donation site is the page your excited supporters will land on to donate. It’s the moment they decide to complete a donation or abandon the page, making it critical to think through this checkout process proactively.
Choosing the right tool to build your donation site
Your nonprofit has choices when it comes to the donation experience you’re looking to offer. Many nonprofits establish a donation website dedicated solely to collecting funds. You could also add a donation button to your existing website that links visitors to a simple donation form.
Think about how to meet donors’ expectations with the technology they want to use. That way, you’re in the best position to secure their generosity after attracting them to your pages. Choose the best fundraising technology for your organization’s current state while thinking about what may benefit you as you grow.
- Tip #3: Make It Easy to Give Through Your Donation Site
The list of donation site best practices available to help you is extensive. Here are a few key points to prioritize based on our latest research.
Make your main donation button shine above all else: The first step to getting someone to your donation form is optimizing your donation button.
The top factor donors say leads to an excellent experience is that a nonprofit clearly explains the impact a donation will have on their cause. That’s where your donation button placement, language, and supporting context will make a big difference.
You’ll want to customize your donation button using the information you have about your target donors and what appeals to them. For example, placing a “Donate Now” button on your website is fine, but could be more personalized.
Imagine having that button sit below a text blurb that reads, “For as little as $10, you can rewrite the future of American students facing hunger.” Page visitors now understand exactly what your nonprofit can accomplish with their generosity. That goes a long way in building their trust and motivating them to come back again.
Reduce friction for your donors in the process: We saw that 56% of donor traffic to a donation page in 2021 came from a mobile device. First and foremost, make sure your website is mobile-friendly. Aim to include as few form fields on the donation form as possible and short instructional text that informs the donor without crowding their screen.
Think beyond credit cards to payment types offered by modern consumer brands. Including PayPal, Venmo, and even cryptocurrency on your donation page is a great way to provide donors with the flexibility they expect. When donors see an option that feels trusted, secure, and simple, they’re more likely to follow through.
Make sure the mobile experience feels natural: First and foremost, make sure your website is mobile-friendly. Aim to include as few form fields on the donation form as possible and short instructional text that informs the donor without crowding their screen.
The only way to know how the experience feels on mobile is to test the look and feel of your donation page on a few different devices and browsers. Adding mobile-friendly payment options will boost the experience too.
- Tip #4: Personalize Your Asks for Donations
Think about the person on the other end of your appeal and what will make them feel special. Your first ask for a gift is your opportunity to build a relationship with that prospective supporter. Leaning on a voice and tone that feels human is a strong start.
One rule of thumb is to always greet your potential donors by name. Offer details about what their contribution means to you personally, as well as what it will accomplish for your organization.
You’ll also want to note what’s happening in your supporter’s world. Suppose an economic downturn or other current events have made a noticeable impact on your community. Recognizing this can add a sense of urgency to your ask.
Take every chance to share images or videos to make your story come to life. Present visuals that help donors see themselves as part of the solution to the timely challenge you’re tackling. And lastly, always leave more ways to connect with your organization (social links, website, email) in each of your communications.
- Tip #5: Choose the Right Marketing Channels
When you know whom you’re talking to, where you’re sending them, and how you’ll frame your ask for donations, it’s time to think about where to share that ask. Take a look at a few channels you can use to bring donor traffic to your donation pages and alert supporters about new opportunities to give.
- Direct mail
- Email outreach
- Social media
- Fundraising events
- Tip #6: Encourage Repeat Donations
Recurring donations can help you better predict your income. Turn one-off donation requests throughout the year into reminders of why being a regular donor is so valuable.
The key to attracting recurring donors is a strong value proposition. Highlight the benefits of being a member of your recurring donor community and the value it’s providing your organization financially. Make donors feel special for contributing so significantly to your cause, and regularly update what that means for the work you’re doing or those you’re helping.
Many fundraising solutions will offer recurring giving as an option to add to your donation page. That offering allows you to add a recurring donation option to your donation site and checkout form to make sure every donor is aware of the opportunity to expand their impact.
The more you elevate the option, the more donors will opt-in and spread their generosity in the best way for them. Your recurring donation option can also present donors with the chance to give at the frequency (monthly, weekly, daily, etc.) and gift size they prefer.
- Tip #7: Tap Into Your Donors’ Networks to Increase Giving
Peer-to-peer fundraising is a big topic within our annual report, The State of Modern Philanthropy. We’ve seen just how impactful it can be to fundraise within a community, especially in times of economic fluctuations.
Look at each donor who supports your cause as a member of a larger community. By doing so, you open the door to greater levels of support when they advocate for your cause and engage their personal networks on your behalf.
Peer-to-peer fundraising gives existing donors a simple way to solicit their networks for donations to support your cause. Modern tools will make it easy for your donors to spin up a branded individual fundraising page. That page can then be shared with their colleagues, family, friends, social media networks, and communities.
- Tip #8: Regularly Evaluate What’s Working and What’s Not
At first, you may start out trying a lot of different ways to get donations for your nonprofit. It’s normal to navigate decisions without real insight at the beginning stages of your development since there’s no concrete evidence to tell you what’s working.
As you build your strategy over time, you’ll have some important and valuable metrics at your disposal. Lean on those for guidance when you decide what you’ll continue and what might not be resonating.
We’ll leave you with a list of a few metrics to track as you begin receiving donations to help you improve for the future.
- Average monthly overall donation volume
- Average monthly overall donor count
- Breakdown of recurring vs. one-time gifts
- Average one-time donation amount
- Average recurring donation amount
- Average recurring donation frequency
- Top sources of donor traffic to your donation page
- Average conversion rate of site visitors to completed donation
Also, prioritize collecting data to build relationships that bring donors back. The data you’ll gather about your donors is just as important as transaction-based metrics. Collect the right data about your donors during the process to personalize the experience for future outreach and build a more authentic relationship.
This article is written by Jess Woloszyn and published on Classy