1. What Information We Collect
We only collect information necessary to run our mission, process donations, and keep you informed.
a. Personal Information You Provide
Name
Email address
Phone number
Mailing address
Organisation name (when applicable)
This happens when you subscribe, register for an event, download publications, submit a form, or contact us.
b. Donation Information
We record the donation amount, date, and method.
We never store your full card numbers.
Payment details are handled securely by our trusted payment processors.
c. Website and Usage Data
Like most websites, we use cookies and analytics tools to understand:
Pages visited
Time spent on the site
Device type and browser
Basic geographic information (non-identifiable)
This helps us improve user experience and site performance.
2. Legal Basis for Processing Your Data
We process your data under the following lawful bases:
Consent: When you subscribe to newsletters, register for events, or request information.
Contractual necessity: When processing donations or sending you receipts.
Legitimate interest: To improve our website, maintain cybersecurity, and share sector updates.
Legal obligation: To meet audit, tax, and financial-reporting requirements.
3. How We Use Your Information
We only use your data for three main reasons:
To Fulfill Our Mission: To send you updates, receipts, and news about the impact of your support as well as invite you to events and trainings.
To Process Donations: To securely complete your payment and maintain accurate financial records (required by law).
To Keep the Site Safe: To protect our website and users from fraud or security threats and also improve our website and digital services
We will never sell your personal information to anyone.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve functionality
- Remember your preferences
- Collect anonymized analytics
- Personalize content where required
You may control or disable cookies in your browser settings. Some site features may not function fully without cookies.
5. How We Share Data (Our Partners)
We only share your information with partners who help us run our organization, and they must follow strict security rules.
Payment Processors: The companies that securely handle your card details.
Email Services: The services we use to send out our newsletters and updates.
Our Affiliates: Our office shares data internally to ensure consistent service and accounting, always using secure, legally approved methods.
6. Data Retention
We keep data only for as long as necessary:
Donation and financial records: up to 7 years (legal requirement)
Newsletter subscribers: until you unsubscribe
Event registrations: for the duration of the program and required follow-up
Website analytics: typically 12–26 months depending on provider
User accounts: until deleted or inactive for an extended period
7. Your Rights and Choices
You are in full control of your data. Because we follow global best practices, you have strong rights, including the ability to:
See Your Data: Ask us what specific information we have about you.
Change or Fix Your Data: Request that we update or correct any wrong information.
Ask for Deletion: Request that we delete your personal information from our systems.
Stop Receiving Emails: Easily unsubscribe from our newsletter at any time using the link in the email.
Request a Copy of Your Data: Easily request a copy of the data we have on you.
To exercise any of these rights, please email us at [email protected].
8. Security and Kids
Data Security: We use technical safeguards like encryption and secure software to protect your information wherever it is stored.
Children's Privacy: Our website is not intended for children and we do not knowingly collect information from children. If you believe this is the case, email us. While no system is 100 percent secure, we take every reasonable step to safeguard your data.
9. CHANGES TO THIS POLICY
We may update this policy periodically to reflect changes in our practices or legal obligations. We will post the revised version on this page and update the "Effective Date" at the top.
10. Contact Us
If you have any questions or concerns about how we handle your information, contact: [email protected].